Shipping

Expect all orders to take  between 4-7 working days for delivery. We cannot be held responsible for any unforeseen shipping delays that are outside of our control.

 

All orders are sent from our logistics centre in Hong Kong using DHL express couriers. In some instances where an item is not available at our warehouse in Hong Kong we may ship from our head office in Australia.

If you place an order on a business day before 12pm AWST, it will dispatch the same day. If placed after 12pm AWST, it will dispatch the following business day. Any orders placed over the weekend will dispatch the next business day.

Orders placed during busy periods such as a promotions, sales, pre-orders and Xmas may take a few extra days to dispatch.

We use DHL express couriers for majority of our shipments however if your delivery location is rural or outside of a major metropolitan area or a PO BOX, DHL may hand your shipment over to a third-party courier for the final leg of delivery which may result in an additional 2-4 business days added to the shipping time. For more information or assistance with an order like this please don’t hesitate to reach out to us at info@poppylissiman.com

DHL shipments must be to a residential or business address (not a PO Box) and be signed for on delivery.

Poppy Lissiman cannot be held responsible for any stolen or lost parcels once proof of delivery has been provided by the courier. 

Please note that orders with a total value over $1000 AUD will incur import taxes once they arrive in Australia. Import taxes are not included in the check out price and are the responsibility of the buyer once the shipment lands in Australia from our warehouse in Hong Kong.

For more information please don’t hesitate to reach out to us at info@poppylissiman.com

COUNTRY
ORDERS UNDER $200 AUD
ORDERS OVER $200 AUD
UK & Europe
$20 USD shipping with DHL Express
FREE
USA
$10 USD shipping with DHL Express
FREE
Canada
$10 USD shipping with DHL Express
FREE
Mexico
$10 USD shipping with DHL Express
FREE
Central America
$30 USD shipping with DHL Express
FREE
Africa
$40 USD shipping with DHL Express
FREE
Hong Kong
$10 USD shipping with SF Express
FREE
Asia/Middle East
$25 USD shipping with DHL Express
FREE
Oceania
$25 USD shipping with DHL Express
FREE
South America
$20 USD shipping with DHL Express
FREE
Southern Asia
$20 USD shipping with DHL Express
FREE
Rest of World
$40 USD shipping with DHL Express
FREE
UK & Europe
ORDERS UNDER $200 AUD
$20 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
USA
ORDERS UNDER $200 AUD
$10 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
Canada
ORDERS UNDER $200 AUD
$10 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
Mexico
ORDERS UNDER $200 AUD
$10 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
Central America
ORDERS UNDER $200 AUD
$30 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
Africa
ORDERS UNDER $200 AUD
$40 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
Hong Kong
ORDERS UNDER $200 AUD
$10 USD shipping with SF Express
ORDERS OVER $200 AUD
FREE
Asia/Middle East
ORDERS UNDER $200 AUD
$25 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
Oceania
ORDERS UNDER $200 AUD
$25 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
South America
ORDERS UNDER $200 AUD
$20 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
Southern Asia
ORDERS UNDER $200 AUD
$20 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE
Rest of World
ORDERS UNDER $200 AUD
$40 USD shipping with DHL Express
ORDERS OVER $200 AUD
FREE